Terms & Conditions — dv66

1. Introduction

These Terms & Conditions ("Terms") govern the relationship between dv66 ("the Platform", "we", "us", "our") and any individual ("Player", "you", "your") who accesses, registers on, or uses the dv66 online gaming and sports betting platform available at dv66.ws. These Terms constitute a legally binding agreement between you and dv66 and apply to all products, services, features, and content offered through the Platform.

By creating an account or continuing to use dv66 after any update to these Terms, you unconditionally agree to be bound by the version of the Terms in effect at that time. If you do not agree with any part of these Terms, you must immediately discontinue use of the Platform and close your account. dv66 reserves the right to update, modify, or replace these Terms at any time without prior individual notification, although notice of material changes will be published on the Platform.

Key Terms at a Glance

The following six areas summarise the most important obligations and protections within these Terms. Each is covered in full detail in the numbered clauses below.

2. Eligibility

To register and use dv66, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. dv66 enforces age verification and reserves the right to request documentary evidence of age at any time.
• You must be acting on your own behalf and not as an agent, representative, or nominee of any third party.
• You must provide accurate, complete, and truthful information during registration and must update your account details promptly if any information changes.
• You must not be a current employee, contractor, or close family member of an employee of dv66 or any affiliated company.
• You must not be subject to a self-exclusion agreement with dv66 or any other gaming platform that would prohibit your participation.

3. Account Registration

Each eligible player may register one account on dv66. Registration requires a valid Bangladesh mobile number, a secure password, and accurate personal details. dv66 uses your registered mobile number as the primary identifier for account access and communications, including security alerts and withdrawal confirmations.

dv66 applies a Know Your Customer (KYC) verification process. Players may be required to submit documentary evidence to verify their identity, age, address, or source of funds before withdrawals are processed or at any point during their use of the Platform. Failure to complete KYC verification when requested will result in withdrawal restrictions until verification is successfully completed.

• One account per person, per household, per device, and per IP address. Multiple accounts linked to the same individual will result in suspension and forfeiture of associated funds.
• Account credentials (username and password) are strictly personal and must not be shared with any third party. dv66 accepts no liability for losses arising from unauthorised access caused by a player's failure to protect their credentials.
• Players must notify dv66 immediately if they suspect unauthorised access to their account. Contact dv66 support via live chat to request an emergency account lock.
• dv66 reserves the right to request re-verification of a player's identity at any time, including before processing a large withdrawal or following a period of account inactivity exceeding 90 days.

By registering an account, you confirm that all information provided is truthful and accurate and that you accept full responsibility for any activity conducted through your account, whether authorised by you or not, subject to your obligations to report suspected unauthorised access promptly.

4. Deposits & Withdrawals

dv66 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and bank transfer through BRAC Bank, City Bank, Islami Bank, Sonali Bank and Dutch-Bangla Bank. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposit and withdrawal transactions:

• Minimum deposit: ৳100. There is no platform-imposed maximum deposit limit; however, players may set personal deposit limits via Responsible Gaming settings in their account dashboard.
• Minimum withdrawal: ৳200. Withdrawals will only be processed to a payment method that has previously been used by the player to make a deposit on the same account, subject to successful KYC verification.
• Mobile wallet withdrawals (bKash, Nagad, Rocket) are typically processed within minutes. Bank transfer withdrawals may take 1–3 business hours. dv66 does not guarantee processing times where delays are caused by third-party payment processors or banking systems.
• dv66 reserves the right to request additional verification documentation before processing any withdrawal that exceeds ৳50,000 or that is flagged by the Platform's security systems.
• All funds deposited into a dv66 account must be used for gaming and wagering on the Platform. Depositing funds without intention to wager — for example, to exploit exchange rate differences or payment system mechanics — constitutes misuse and may result in account suspension.

dv66 is not a financial institution and does not provide currency exchange, money transfer, or financial intermediary services. The Platform is solely an entertainment gaming service. Players are responsible for any tax obligations arising from winnings in accordance with the laws applicable to them.

5. Bonuses & Promotions

dv66 offers bonuses and promotional incentives to eligible players from time to time, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside the individual promotion:

• All bonuses must be claimed within the time window specified in the individual promotion terms. Unclaimed bonuses expire automatically at the end of the specified window.
• Bonus funds are subject to wagering requirements before they or any winnings derived from them may be withdrawn. The applicable wagering requirement multiplier is stated in each promotion's specific terms. Standard wagering requirements on dv66 are between 20x and 40x the bonus amount, unless otherwise stated.
• dv66 reserves the right to withdraw, cancel, or modify any promotion at any time. If a bonus has been credited to a player's account and the promotion is subsequently cancelled, the bonus amount will be removed from the account but any wagering already completed on that bonus will be recognised.
• Bonuses are issued to individual players and are non-transferable. Attempts to transfer, sell, or exchange bonus funds between accounts constitute a violation of these Terms.
• dv66 reserves the right to withhold or void bonus winnings if the Platform's security systems detect patterns consistent with bonus abuse, including but not limited to: low-risk hedging strategies designed solely to complete wagering requirements, coordinated play across multiple accounts, or use of prohibited software tools.

Players who are found to have abused the bonus system will have their accounts suspended, all bonus-derived winnings voided, and may be permanently banned from participating in future promotions. dv66's determination of bonus abuse is final and binding.

6. Game Rules & Fair Play

All games available on dv66 are operated using certified Random Number Generator (RNG) technology or, in the case of live dealer games, are conducted by trained live dealers streamed from certified studio environments. Return to Player (RTP) percentages for slots and other RNG-based games are published and accessible within each game's information panel.

Each game on dv66 is governed by its own individual set of rules, which are accessible within the game interface. Players are responsible for reading and understanding the rules of any game before placing a wager. dv66 accepts no responsibility for losses arising from a player's misunderstanding of game rules.

• In the event of a technical malfunction during a game round, the affected round will be declared void and all wagers placed during that round will be returned to the player's account. dv66 will not honour payouts generated as a result of a software error or technical fault.
• Sports betting markets and odds are subject to change before a wager is confirmed. Once a wager is confirmed by the Platform, it is binding and cannot be cancelled by the player. dv66 reserves the right to void sports bets where an event is cancelled, abandoned, or where the odds were published in error.
• Live casino games are subject to the rules of the relevant game provider (including Pragmatic Play, Evolution Gaming, Ezugi). In the event of a dispute between dv66's records and a player's recollection of a game outcome, dv66's server logs shall be the definitive record.
• dv66 reserves the right to suspend any game, market, or product at any time for maintenance, regulatory, or operational reasons without prior notice. Any wagering activity that is in progress at the time of suspension will be resolved in accordance with the applicable game rules.

7. Prohibited Activities

The following activities are strictly prohibited on dv66. Engaging in any prohibited activity will result in immediate suspension or permanent closure of the player's account, forfeiture of all funds held in the account, and may result in legal action where applicable under Bangladesh law:

• Using bots, automated scripts, artificial intelligence tools, or any other software that interacts with the Platform in a non-human manner to gain an unfair advantage in any game or betting market.
• Colluding with other players to manipulate game outcomes, share hand information in live table games, or coordinate betting to exploit promotional terms.
• Depositing funds obtained through unlawful means, using stolen payment credentials, or attempting to use dv66 as a vehicle for money laundering or any other financial crime.
• Registering multiple accounts or creating an account on behalf of another person, including any attempt to circumvent a previously imposed account suspension or self-exclusion.
• Exploiting software errors, platform vulnerabilities, or display errors in odds or game payouts. Any winnings resulting from a known or suspected error must be reported to dv66 support immediately and will not be honoured pending investigation.

8. Account Suspension & Termination

dv66 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion. Grounds for account action include, but are not limited to:

• Breach of any provision of these Terms, including but not limited to the prohibited activities listed in Clause 7.
• Failure to complete KYC verification within the timeframe requested by dv66, or provision of false, forged, or misleading documentation during the verification process.
• Receipt of a chargeback request from a player's payment provider, which dv66 may treat as a breach of these Terms and grounds for account termination and recovery of associated funds.
• A player's voluntary request to close their account, including requests made under a self-exclusion arrangement. Voluntary account closures are processed within 24 hours of the request being received.

Where an account is closed due to a breach of these Terms, any balance remaining in the account may be forfeited by dv66 in full. Where an account is closed at the player's request and no breach exists, any remaining real-money balance (excluding bonus funds) will be returned to the player via their registered withdrawal method following completion of any outstanding KYC requirements.

9. Intellectual Property

All content available on dv66 — including but not limited to the Platform's design, layout, graphics, logos, game interfaces, software code, text, and audio-visual elements — is the exclusive intellectual property of dv66 or its licensed content providers. Nothing in these Terms or in your use of the Platform grants you any ownership right, licence, or other interest in the intellectual property of dv66 or its content providers.

You may not reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content from dv66 without the prior written consent of dv66. Unauthorised use of dv66 intellectual property may result in civil or criminal liability under applicable law.

10. Limitation of Liability

To the fullest extent permitted by applicable law, dv66 shall not be liable to any player for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the player's use of or inability to use the Platform, including but not limited to: loss of profits, loss of data, loss of goodwill, loss of anticipated winnings, or interruption of service.

dv66 does not warrant that the Platform will be continuously available, error-free, or free from viruses or other harmful components. Scheduled and unscheduled maintenance may cause temporary unavailability of the Platform or specific features. dv66 will endeavour to notify players of scheduled downtime in advance where practicable.

11. Privacy & Data Protection

dv66 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on dv66, you consent to the collection and use of your personal data as described in the Privacy Policy. dv66 uses industry-standard SSL encryption to protect data in transit and employs secure storage practices for data at rest. dv66 will not sell your personal data to third parties. For full details of how dv66 handles your personal data, please review the Privacy Policy at dv66.ws/privacy-policy.

12. Responsible Gaming

dv66 is committed to promoting responsible gaming and operates in accordance with the responsible gaming principles set out in full at dv66.ws/responsible-gaming. Players are encouraged to use the deposit limit, session time limit, and self-exclusion tools available in their account dashboard. These tools are available at no charge and take effect immediately when restricting a player's activity.

dv66 is strictly for players aged 21 and above. Players who feel that gambling is negatively affecting their finances, relationships, or mental health are encouraged to contact dv66 support immediately to request self-exclusion or an account restriction. dv66 support can be reached at [email protected] or via live chat, 24 hours a day, 7 days a week, Bangladesh Standard Time (UTC+6).

13. Amendments to These Terms

dv66 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, dv66 will publish a notice on the Platform and update the "Last updated" date at the top of this document. It is the player's responsibility to review the current version of the Terms periodically.

Your continued use of dv66 following the publication of any amendment constitutes your acceptance of the amended Terms. If you do not accept the amended Terms, you must close your account and cease using the Platform. dv66 is not obligated to provide individual notification of amendments to each registered player; the published notice on the Platform is deemed sufficient.

14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of dv66 that cannot be resolved through dv66 support channels should be submitted in writing to [email protected]. dv66 will endeavour to resolve all disputes fairly and in a timely manner. Where a dispute cannot be resolved through direct communication, the parties agree to attempt mediation before pursuing any other legal remedy. Nothing in this clause limits dv66's right to seek injunctive or other equitable relief in any competent forum.

15. Contact Us

If you have any questions about these Terms & Conditions, require clarification on any clause, or wish to raise a formal dispute or complaint, please contact the dv66 support team. Support is available 24 hours a day, 7 days a week, including Bangladesh public holidays, via live chat on the Platform or by email.

Email: [email protected]